FAQs

Where you located?

House of Moruka is located in Bronx, NY.


What is your return/exchange policy?

  • Due to the uniqueness of each clutch and limited fabric availability for each clutch style, House of Moruka is unable to accept returns and exchanges.
  • Sale items and promotions are FINAL SALE.

 

What are your shipping policies?

  • All clutches are shipped out of Bronx, NY
  • Due to the handmade aspect of each clutch and high volume of orders, please allow 5 to 14 business days for item to be shipped. It typically takes 5 business days or a little less for shipping.
  • Your tracking number will be sent to you.
  • Items are shipped via USPS Priority Mail
  • There may be delays during the holiday season

 

Do you do international shipping?

Not at the moment but I will surely have it soon!

 

Do you take custom orders?

Absolutely! Clutches in the store can be modified. You can also request a custom order for an idea you may have and depending on the request we can certainly create it together. Please contact me using the Contact Us tab on the bottom right of this page or email hello@morukadesigns.com.

 

If you have a question/s I haven't answered or just want to say hi please contact me using the Contact Us tab on the bottom right of this page or email hello@morukadesigns.com.